FAQs for Self Directed Investing
How do I fund my account?
How do I wire funds into my account?
Who and how do I contact someone at Cales Investments with questions/instructions with my account?
For technical questions relating to browser, software or broken links:
For questions or instructions relating to your account:
For general questions, suggestions or inquiries:
What kind of software / browser do I need?
What extra forms does a Foreign account need?
Every foreign account is required to have a W-8 form on file. This form needs to be renewed every two years to avoid Foreign Withholding on your account.
select 1200 Form W-8BEN Certificate of Foreign Status of Beneficial...
double click on Review Selected Files
double click on 1200 Form W-8BEN Certificate of Foreign Status of Beneficial Owner for United States Tax Withholding ( 44K) Adobe PDF Fill-in
Download and open the form in Acrobat Reader. Type in your name, address, City, Zip, State, (Country if outside the USA), and your account number. Print out the form sign it and send it to:
Cales Investments Inc.
How will I be notified of trade executions?
A confirmation will be mailed to your per transaction, unless you choose to receive the confirmations via email or fax. To receive email or fax confirmations you will need to fill out and sign a special form. Go to Cales Home page, click on Investing with Advice button and then click on the Confirmations via email or fax. Print the form out and mail or fax the form to Cales Investments
What forms do I need to open an account with Cales Investments?
Go to our home page, click on the "Self-Directed Investing" button, go to Open an Account, and choose Apply Online. Fill out the form. Click the "Send Now" button when the form is complete. If you decided to apply by mail we will mail all the appropriate forms. If you applied online you will be contacted by email on your status.
When are account balances updated to reflect my account activity?
What do I do if I can't remember my Username or Password?
Send Cales an email at [email protected]
What Securities can I trade?
Stocks, index options and equity options (If you trade options please contact us at [email protected] . You will have to fill out an Options Agreement before any option trades can be executed.
What type of orders can I place?
TIF (Time in Force) Order Types:
Ownership of your account
You have opened your account online. The account is being carried in your name, in the name of an entity controlled by you, or for which you are the authorized representative. You are the only person authorized to initiate transactions for this account. By opening an account online, U.S. Citizens and non-U.S. Citizens become customers of Cales Investments, Inc. and therefore will be subject to the U.S. Securities Laws, Rules and Regulations.
Who is authorized to do transactions in my account.
Transactions in your account can only be initiated by yourself.
What is the minimum balance for a MARGIN Account?
What is a margin call?
The Federal Reserve Board's demand that a customer deposit a specified amount of money or securities when a purchase is made in a margin account; the amount is expressed as a percentage of the market value of the securities at the time of purchase. The deposit must be made within one payment period. Syn FED CALL; FEDERAL CALL; FEDERAL MARGIN; REG T CALL; T CALL.
What is SIPC?
"Securities Investor Protection Corporation"